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SimulationDeck: the leading internet simulator and exercise management tool.

In 2008, Nusura recognized that social media was changing the way organizations would need to prepare to work in the online information environment. Their experience as emergency responders and bold approach to technological innovation inspired them to create SimulationDeck. Today, SimulationDeck is the leading information environment simulator and training event management tool. It is helping the US Department of Defense, federal, state, and local agencies, UN agencies, and private companies be better prepared to navigate the online information environment, make better decisions, save more lives, and defend brands and bottom lines.

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SECURITY COMPLIANCE

SimulationDeck was built to meet the strict requirements of the Federal Risk and Authorization Management Program (FedRAMP), a government-wide program that provides a standardized approach to security assessment, authorization, and continuous monitoring for cloud products and services. SimulationDeck is SSAE-16 SOC 2 Type II certified (available upon request), and our data center goes through rigorous security and process checks, similar to sites that are hosting credit card information.

24/7 TECHNICAL SUPPORT

SimulationDeck is monitored around the clock by a team of expert system administrators who anticipate and mitigate potential problems. SimulationDeck’s technical support team is also available to troubleshoot, answer questions, and provide user guidance 24/7/365.

SERVICE DELIVERY COMPLIANCE

SimulationDeck complies with all federal and defense service delivery requirements, is guaranteed accessible and functional more than 99% of the time, and has successfully powered national level exercises, exercises spanning continents, and military exercises with more than 15,000 participants. SimulationDeck’s infrastructure routes every network connection between four network providers, which guarantees that every SimulationDeck network connection is always available.

508 COMPLIANCE

Nusura designed SimulationDeck as an accessible application for use by the whole community. Our software complies with federal standards for accessible electronic communication. Nusura’s development team conducts regular testing and validation to ensure that compliance is maintained. Nusura frequently tests SimulationDeck’s codebase using the World Wide Web Consortium, the main international standards organization for the Internet. Additionally, Nusura staff test SimulationDeck using JAWS, a leading screen reader software.

CONTENT IMPORT

SimulationDeck Content Import facilitates the building and quick deployment of custom training scenarios. This feature enables planners to design training and exercise events by creating a spreadsheet and uploading it to SimulationDeck, allowing for rapid and repeated use of that training scenario.

APPLICATION PROGRAM INTERFACE

SimulationDeck integrates with social media analytics programs, situational awareness applications, and other incident management tools which can consume SimulationDeck data through its application program interface.

SimulationDeck is private, accessible, and cloud-based. 

SimulationDeck powers public- and private-sector exercises of all sizes, from small, local tabletops to full-scale exercises spanning multiple continents. SimulationDeck replicates the information environment and includes analogues to traditional news outlets, social media platforms, and other web-based technologies to provide open-source intelligence that players can use to develop situational awareness, enhance operational decision-making, and better inform public communications and messaging.

 

“I had the opportunity to participate in an active shooter tabletop exercise at the Dover International Speedway and utilize the SimulationDeck software. Many agencies have not had the chance to practice/simulate a crisis situation on social media. SimulationDeck allows this to happen without causing panic or confusion to the public. I was thoroughly impressed by the platform, the interaction, and the real-time updates. This is exactly what would occur in a real-life crisis situation. Being able to see what “victims and media” are saying real-time in the scenario and address them without pulling manpower from the scenario is absolutely priceless.”

Lt. Mark Hoffman

City of Dover, Delaware Police Department

“During our exercise, SimulationDeck added an invaluable sense of realism. Users considered the tool to be effective in replicating the wide-ranging attitudes, opinions, and sentiments routinely expressed by a wide spectrum of users commonly encountered in present-day sources of public information. The tool made it possible for communicators to exercise the review, evaluation, and analysis of simulated public interest and reaction to their public information efforts. It has the capability to illuminate potential areas of communication concern and refine communication strategies.”

Richard Crusan, Executive Officer/Plans & Operations Specialist

United States Southern Command

“Nusura team members are highly skilled at facilitating collaboration and engaging stakeholders in a personable, effective manner. What sets Nusura apart from other consultants is their absolute commitment to steering the project to full fruition.”

Patty Eaton, Public Risk Communications Office

County of Santa Clara Office of Emergency Services

"The SimulationDeck platform and mock media crews provided realistic opportunities for public information officers and other emergency management and response personnel to practice crisis response at a high level. IDHS greatly appreciated the professionalism and flexibility exhibited throughout the exercise and planning phases by all SimulationDeck personnel. It went a long way toward making the exercise a tremendous success for Indiana."

Joe Wainscott, Former Executive Director

Indiana Department of Homeland Security

“During past exercises our attempts at mock media play either through a SimCell or face-to-face were woefully inadequate, never yielding sufficient outputs to identify strengths or areas of improvements for our exercise participants. With the use of SimulationDeck for our High Consequence Disease exercise, our participating organizations received outstanding simulation media play and injects from media professionals.”

Carmine Centrella, Program Director

Capitol Region Metropolitan Medical Response System

SimulationDeck Prepares Every Industry

  • Public Information & Warning

    Public Information & Warning: Organizations across the country use SimulationDeck to refine their emergency communications strategies and messages before releasing content to stakeholders or the public. The platform allows users to simulate their use of social media in an emergency, including how they post information, reference official statements, publish messages, and respond to the public.

  • Emergency Response

    Emergency Response: Social media is far too prevalent now for disaster response organizations to ignore. Content posted on social media very often drives operational decision making, changing the way we respond to an emergency. SimulationDeck mirrors real-world incidents, taking inspiration from actual events where people have used social media to reach out to first responders for help.

  • Defense

    Defense: In today’s complex and aggressively dynamic information environment, superior information operations (IO) are critical to mission success. Training with SimulationDeck’s realistic, persistent training and simulation platform enhances mission effectiveness and gauges operational readiness across warfighting functions and staff sections.

  • Cyber

    Cyber: Social media and cyberspace landscapes are continually evolving. SimulationDeck allows exercise planners to replicate, in real time, the public-facing, whole-of-nation response to cyber rumors, threats, and attacks. SimulationDeck can also consume real-world data sets surrounding historical cyber or intelligence incidents for repurposing in the training environment.

  • Intelligence

    Intelligence: In SimulationDeck, teams and forces learn to develop intelligence collection techniques to improve situational awareness and enhance operational decision-making. SimulationDeck’s OSINT information environment enables exercise controllers to evaluate a training audience's ability to identify and react to operationally-relevant intelligence.

  • Security

    Security: SimulationDeck helps security-focused teams practice validating operational security and leveraging information related capabilities (IRCs) to gain superiority and enhance the commander's decision making. Trainers use the platform to evaluate the readiness of individuals, teams, and forces to engage and respond to threats in the Information Environment.

  • Law Enforcement

    Law Enforcement: Law enforcement personnel need realistically high-pressure, high-stakes training environments. SimulationDeck’s practice scenarios reflect and bring to life the realities of today’s information environment, where terrorists and criminals broadcast their activities over live streaming video websites, and victims post their locations on social media and wait for rescue.

  • Public Health

    Public Health: Public health exercise planners use SimulationDeck’s social media platforms, online broadcast and newspaper venues, blog pages, and other Internet sites to simulate rapidly evolving, high-stakes, high-profile disease outbreaks. These dynamic scenarios allow public health officials, hospitals, and other healthcare providers to practice coordinating SOPs and public messaging.

  • Corporate Crisis

    Corporate Crisis: In this twenty-first century social information environment, one negative post by a customer can degrade the market value of a multi-billion-dollar company in minutes. Every company has an urgent need to be better prepared to address these new realities and protect its bottom line without compromising corporate operations. SimulationDeck helps businesses stay ready.

  • Universities & Education

    Universities & Education: University administrators and educators are using SimulationDeck to prepare for campus-wide emergencies as well as bring classroom courses to life. SimulationDeck helps prepare university staff to effectively communicate life-saving information in an emergency. After using SimulationDeck in the classroom, students in business, marketing, communications, and journalism graduate with a social media crisis response certification.

Nusura: Experience Innovation. Call us at 1.888.375.5685